Steer Your Team Away from Groupthink
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Groupthink — when a team reaches a quick agreement on a solution with little discussion or deliberation — is one of the surest ways to stifle innovation. How can you help your team steer clear of this trap and keep fresh ideas alive?
First, it’s imperative that everyone knows it’s OK, and even encouraged, to challenge the status quo
. People have a tendency to believe that existing solutions must be good. But when one person expresses discomfort or skepticism, it opens the door for others to do the same. So give your team members early opportunities to reveal how they really view the problem at hand.
Next, adopt a placeholder solution
. This doesn’t have to be a final answer. It simply has to function as a transitional placeholder. Knowing that there’s a backup plan will relieve some of the pressure people feel to sell their idea.
Finally, celebrate any progress toward final agreement
. Part of the reason that groupthink occurs is that it feels good to agree. Rather than rushing the process though, highlight moments of progress in the discussion. This will build morale and momentum and will help your employees feel better about working toward a creative, outside-the-box solution.
Translations
🇨🇳 带领你的团队远离群体思维
集体思维指的是团队在很少讨论或考虑的情况下就解决方案迅速达成一致,这是扼杀创新的最可靠的方式之一。你如何帮助你的团队避开这个陷阱并保持新鲜的想法?
首先,当务之急是每个人都知道挑战现状是可以的,甚至是被鼓励的。 人们倾向于认为现有的解决方案肯定是好的。 但是,当一个人表达了不适或怀疑,就为其他人也这样做打开了大门。 因此,尽早给你的团队成员机会,揭示他们如何真正查看手头的问题。
接下来,提供一个预留方案。这不一定是最终答案。它只是一个过渡的方案。知道有一个备用计划可以减轻人们推销自己想法的压力。
最后,庆祝达成最终协议的任何进展。 集体思考发生的部分原因是同意感觉很好。 与其仓促行事,不如突出讨论中取得进展的时刻。 这将建立士气和动力,并将帮助您的员工感觉更好地致力于一个创造性的,创新的解决方案。