What to Do After a Star Employee Quits
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Tip
One of your best employees has quit. What can you do to ensure that they're not the first of many dominoes to fall?
The most important thing is to listen — carefully. Conduct an exit interview to find out what factors led to their decision, and encourage full transparency in that conversation.
Then, take the pulse of your team. Meet with employees individually and talk to them about how they’re doing. Ask how they think the departure of their colleague will affect morale. If these conversations uncover a significant problem, acknowledge your team’s concerns and be transparent about your attempts to address the issues they’ve raised.
And in the team meetings that follow, stay focused on future opportunities and your collective goals. This will reinforce the sense that the team’s most important work lies ahead and that everyone is valued.
The bottom line is if you respond to the departure of a valuable employee by being attentive and looking toward the future, you'll be more likely to keep your team intact and move ahead together.
Translations
🇨🇳 明星员工离职后该怎么办
你最佳员工之一辞职了。 为了确保他们不是第一个倒下的多米诺骨牌，你能做些什么？
最重要的是认真倾听。进行离职面谈，找出导致他们做出决定的因素，并鼓励坦诚交流。
然后，摸清团队现状。与员工单独会面，和他们谈谈他们的工作情况。 询问同事的离职对士气的影响。如果这些对话暴露了一个重要的问题，承认你的团队的疑虑，并公开你试图解决他们提出的问题。
在随后的团队会议上，集中讨论未来的机会和集体目标。这将加强团队最重要的工作就在前面的感觉，每个人都被重视。
最重要的是，如果你对一名有价值的员工离职的反应是专注和面向未来，你就更有可能保持你的团队完整，并共同前进。
