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What to Think About Before Asking for Help
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Tip
We’ve all been there: you’re doing your work, get stuck, and need help — but you’re worried about bothering your coworkers or asking an obvious question.
- The first step to asking for help isn’t to ask — it’s to confirm if your question is worth asking. This means doing your homework. Is this something you could feasibly learn by yourself?
- If not, the next step is to identify the least disruptive way to gather the information you need from someone else. Ask yourself three questions:
Who is the best person to ask?When is the right time? Andwhere is the right place? Often, the ideal time will be when you’re already talking. So, if you’re meeting together, try asking, “Would you have a minute when we’re done to answer a few questions?” If you’re in touch via email or instant messenger, consider adding on your questions to an existing conversation. And don’t just make your request without context; you want the person to know you value their time so share the work you’ve done to help yourself before you decided to approach them. - Finally, if they’re able to give you the answer you're looking for, have a system in place that will help you hold on to the information and access it later. You don't want to have to ask for help with the same issue twice.
Translations
🇨🇳 在求助之前要考虑什么
大家都有过这样的经历:你在做你的工作，遇到困难，需要帮助，但是你担心这会打扰到你的同事或问了一个显而易见的问题。
- 寻求帮助的第一步不是问别人，而是确定你的问题是否值得询问。意思是你要做好功课。你可以自学这个吗?
- 如果没有，下一步就是找到最不影响你想询问信息的人的方法。自问三个问题: 最适合问谁? 何时是适当的时机呢？什么地方是正确的? 通常情况下，理想的时间是当你们已经开始交谈的时。所以，如果你们在一起开会，试着问:“我们结束后，请问你有时间来回答几个问题吗?”。若你是通过电子邮件或即时通讯工具联系的，考虑在现有的对话中加入你的问题。不要在没有上下文的情况下提出请求;你想让那对方知道你很珍惜他们的时间，所以在你决定接近他们之前，分享你做过的有助于自己的事情。
- 最后，如果他们能给出你想要的答案，你应该建立一个系统来帮助你保存这些信息，并在以后获取它们。在同一个问题上，你不希望求助两次。
